Current state and problem
TRANS-TECHNIK has long built its position on reliability and quality of service. However, with the growth of turnover, expansion abroad and the increasing complexity of the portfolio, the warehouse has become one of the key places where decisions are made about the stability of operations and customer trust. The processes were based primarily on the experience of people and their ability to manage everyday operations. This worked - but only up to a certain size and complexity.
The warehouse in Brno works with approximately 15,000 stock cards, including chemical products with expiration dates and various batches. Without clearly set rules and uniform data, it was very difficult to maintain overview, control and consistent quality in the long term. Control often came only retrospectively - at a time when it was already necessary to deal with a complaint or a dissatisfied customer.
Proposed solution
The impetus for the change was the responsibility for the company's further growth. The goal of implementing LOKiA WMS was not to "speed up the warehouse", but to ensure that the company could grow without increasing the error rate and operational risks. A fundamental change took place in the way processes are managed and data is worked on. Every step is now traceable - who worked on the order, when and how.
In the warehouse, it is not possible to complete an incomplete or incorrect pick. If an item is missing, the process stops and the situation is resolved systemically. The system also automatically blocks goods with an approaching expiration date and provides reports for risk management.
Resulting changes
“If you don't want to compete on price alone, you have to offer quality service. And that very quickly breaks down in logistics - whether the customer receives the right goods, on time and without complications.“
How we helped
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