Current state and problem
PHOENIX pharmaceutical wholesaler works with a large number of suppliers. Each of them had its own systems, its own processes and its own idea of what data on deliveries, documents or batches should look like. The data existed, but it was not structurally compatible. A large part of the work of the purchasing and logistics teams was not in managing supplier relationships or optimizing the flow of goods, but in constantly converting, correcting and unifying data.
A typical manifestation was the need for manual document control. Delivery notes, invoices and other documents had to be checked line by line and discrepancies had to be resolved individually with each supplier. In a large supply network, this model became a brake on speed, stability and scalability.
Proposed solution
The impetus for the change was not the desire to introduce another system, but the need to change the entire approach to the exchange of goods and data. The goal was to create a data-symmetric supply network in which all partners would deliver goods and data to the same, predictable and controllable standard.
The key benefit was not only the technical standardization of data, but also the creation of clear rules of the game for the entire supplier network. PHOENIX gained the ability to clearly define the terms of cooperation and set up a uniform data structure across hundreds of suppliers.
Resulting changes
“The faster we have correct and reliable data, the sooner the medicine can be physically with the patient. Managing the flow of information is as important to us as the logistics themselves.“
How we helped
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