How to make cooperation between business partners more efficient within supplier-customer relations

Zilina

28.4.2026 9:00

-

15:00

Cooperation between the customer and the supplier is often not tied up because of one big problem, but because of several small inefficiencies that accumulate over time. Inconsistent product data, lengthy listings, slow involvement of suppliers, manual transmission of information or complicated communication with large partners then slow down daily operations and further growth.

At the professional seminar, we will show where delays, unnecessary administration and operational weaknesses in cooperation between business partners most often occur in practice . We will focus on areas that companies deal with more and more often today: product listings, rollouts and involvement of suppliers, practical functioning of EDI and readiness for cooperation with large retail players and marketplaces.

We organize the seminar in cooperation with GS1 Slovakia .

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Who is the seminar for?

  • customers who want to better manage the involvement of suppliers, standardization of cooperation and operation on a larger scale,
  • suppliers who need to efficiently connect to retail partners, marketplaces and other customers,
  • managers from the fields of purchasing, finance, supply chain, trade or company management , who solve the effectiveness of cooperation with partners,
  • companies that grow in the volume of partners, orders and data requirements, but do not want manual administration and operational delays to grow with the team.

Seminar program

8:45-9:00 | Registration and morning coffee

  • Registration, coffee and first informal meeting with other participants.

9:00 - 9:15 | What does EDI mean today and why is it the basis of functioning cooperation between partners

  • A short introduction to the topic for everyone who wants to better understand how modern electronic business communication between customer and supplier works. We will show that EDI is not only an exchange of documents, but a way to standardize cooperation, limit manual interventions and create a reliable basis for faster and more accurate processes.

9:15-9:30 | Where today companies unnecessarily waste time and capacity in cooperation with partners

  • At the beginning, we will show why problems between the customer and the supplier often do not start with documents, but much earlier — in data, listing, partner onboarding and everyday communication.

9:30-10:00 | Product listings as the basis of functioning cooperation

  • Why exactly product data often decides how quickly and smoothly the collaboration will work. We will take a look at where companies most often stumble and why mistakes from the listing are easily transferred to other processes.

10:00-10:30 | Case study: what well-designed cooperation looks like in practice

  • We will discuss a concrete example from practice — from the initial situation through the main obstacles to what changed after setting up processes and digital communication with partners.

10:30–10:45 | Coffee break

10:45-11:30 | Rollouts and supplier engagement: what works and where companies most often stumble

  • How to approach the involvement of suppliers so that rollouts do not become a dragging project full of exceptions, manual work and unclear communication. Practical experience, tips and most common weaknesses.

11:30-12:30 | Lunch and networking

12:30-13:15 | Customer and supplier: what both parties really need from each other

  • We will look at cooperation from both sides. What customers need for effective partner management and what, on the other hand, suppliers need to manage onboarding and daily operations without unnecessary burden.

13:15-14:00 | Connecting to major retailers and marketplaces: what companies often underestimate

  • What demands does cooperation with big players bring and why it is not enough to deal with the connection alone. We will focus on the company's readiness, standardization and ability to handle higher volume and higher expectations of partners.

14:00-14:30 | Where is digital collaboration moving next?

  • The final block will offer a broader view of where the field of digital data exchange and business collaboration is moving — from e-invoicing to archiving to broader work with data and documents.

14:30-15:00 | Space for questions and conclusion of the seminar

  • Summary of main ideas, final discussion and space for questions.

Why come?

At the seminar, we will show why it is worthwhile to look at the cooperation between the customer and the supplier as one continuous whole — from product data and listings to partner onboarding to the daily exchange of business documents. It is precisely in these connections that delays, errors and unnecessary costs often arise, which companies have long considered to be a normal part of operations.

The seminar will offer a business perspective, concrete practical experience and inspiration on how to set up cooperation with partners so that it is faster, clearer and less dependent on manual operations.

Place and date

📍 Where: GS1 Slovakia | Žilina

📅 When: Tuesday 28 April 2026

🥐 Refreshments will be provided during the event.

👉 Do you want to make your work with business partners more efficient? Reserve your place at the seminar.

Come and hear specific experiences from practice, find out where companies most often stumble, and take away inspiration on how to set up cooperation with partners more effectively. The number of places is limited.

Event registration

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