RETANN (Return of Goods Notification)

RETANN - Announcement For Returns

The message is used if an organization wants to return delivered goods to another organization for a specific specified reason (for repair, due to damage, etc.) or if discrepancies have been detected (goods delivered by mistake, goods with an expired warranty period) only after the receipt of the goods has been confirmed with the RECADV message and the customer requests an exchange of goods, etc.

RETANN benefit

• Possibility to automatically liquidate electronic corrective tax documents (credit notes). In the customer's IS/ERP , a return is created as the primary document, to which the supplier's credit note is subsequently matched.
• Faster transfer of information to the supplier so that complaints and invoicing can be resolved in a timely manner according to the legal deadline.

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