Order-to-Cash under control: where companies are actually losing money

Online

13.5.2026 13:00

-

13:40

Do you feel like cash flow is mainly a question of finances? In reality , money is often not decided by the invoice issued or received, but by what happens much earlier — between the order, delivery, and invoicing.

In a short online webinar, we will show where losses, delays and unnecessary operating costs most often arise in the Order-to-Cash process in companies. And also why these problems often do not manifest themselves immediately, but only later in the form of disputes, complaints, blocked payments, poor liquidity or increasing administration.

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Who is the webinar intended for:

  • CFOs and CEOs who want to have greater control over cash flow and operational risk,
  • finance and controlling managers who deal with late payments, document discrepancies and poor traceability,
  • operations, supply chain or logistics directors , who see that invoicing problems often start earlier in the process,
  • companies with a higher volume of orders, deliveries and invoices, where manual work, emails and Excel are no longer enough.

Why come?

Many companies only start addressing the Order-to-Cash process when:

  • The money comes later than it should, and no one can see exactly why.
  • discrepancies arise between the order, delivery and invoice, which prolong approval or payment,
  • Finance only solves problems when they appear in an invoice or closing statement,
  • The volume is growing , but with it also comes the administration, the number of exceptions and the dependence on specific people,
  • The company loses control over where money is actually being held back in operations or where unnecessary costs are incurred.

In this webinar, we will show why Order-to-Cash needs to be seen as one managed business flow — not as isolated steps between sales, logistics, and finance. And why companies often lose money not on the invoice itself, but in the discrepancy between what was ordered, confirmed, delivered, and invoiced.

What will you take away from the webinar?

  • A clearer view of where financial losses, delays, and unnecessary friction most often arise in the Order-to-Cash process.
  • Understanding why cash flow is not just an output of finances, but a consequence of the quality of the entire business flow — from order to invoice.
  • Specific examples of typical weaknesses : missing links between documents, disputes over performance, late detection of discrepancies or manual retrieval of information across departments.
  • An idea of how structured and managed communication helps to shorten DSO, speed up invoice acceptance and reduce the number of disputes.
  • Inspiration from the practice of companies that have significantly reduced routine work, errors and delays thanks to document flow automation.

Practical information:

  • Length : approximately 40 minutes
  • Format : online webinar (via livestorm, no need to download anything)
  • Participation: free, registration required

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After registering, we will send you an email confirmation, a link to the webinar, and a reminder before the webinar begins.

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