Electronic document interchange (EDI) with Alza.cz

On this page, you will find information, relating to electronic document interchange with Alza.cz a.s. The transfer of documents takes place in structured data format via electronic data interchange – the so-called EDI communication. Automation of document processing with the help of EDI is key to Alza and is one of the necessary conditions for functional cooperation. 

Hearing about EDI communication for the first time?

Here you will find more details about what EDI communication is.

News from Alza.cz

Alza has opened up a new logistics centre Zdiby

Due to the constant growth as the number one player on the Internet market in Czech Republic and Slovakia, Alza will be opening another logistics centre on 2 July 2018....

More 25. June 2018

New checks of EDI messages in Alza.cz a.s.

Alza.cz a.s. introduces throughout 05/2018 new checks of content of the documents that they send and receive through EDI. The goal of these new checks...

More 15. May 2018

Alza.cz has changed the seat

Alza.cz, a.s. has announced a change of the company's registered seat. The change took effect on 14th May 2018.  The new seat is now at Jankovcova 1522/53,...

More 14. May 2018

All news

Instructions to solve the most common errors in documents

These errors can be found in COMDIS message that Alza.cz sends in case of discrepancies. COMDIS messages can be found in Orion among other messages under the menu Communication > Incoming messages. To display only COMDIS messages, you can use a field Type in the basic filter.

ID=25: Invoicing GLN and GLN of place of delivery do not correspond

Troubleshooting error ID 25 „Invoicing GLN and GLN of place of delivery do not correspond“

In messages INVOIC 380, 381 and 83 we always expect in the field for GLN of invoicing place a value corresponding to the country of delivery. 

The reason for this is the fact that we have a full VAT registration in every country where we allow goods to be received in logistics centres or warehouses and we require the relevant invoicing information – VAT Reg. No. to be provided in tax documents for deliveries in these countries. We have separate GLN for each of these VAT Reg. Nos.

You can always find the correct value for the corresponding GLN of place of delivery in an updated table of GLN in the column “Related GLN”.

You may resend the corrected EDI message.

Examples:

EDIFACT D01.B

... 

NAD+IV+8594177951002::9++ Alza.cz a.s.+ Jankovcova 1522/53+ Praha 7 – Holešovice++ 17000+CZ'   … for example, for a delivery to Slovakia enter a Slovak billing place

...

CCV format Orion XML 3.0

The field specified for writing is:

HDRNAD2 – GLN of the billing place in segment <party> with IV qualifier

Viz

<party>

   <party_qualifier>IV</party_qualifier>

   <party_id>8594177951002</party_id>

   …

</party>

Text format Edisone D96.A

These are data in the fields:

HDR29 – GLN of the billing place

Text format Edisone D01.B

These are data in the fields:

NAD3 – GLN of the billing place in NAD line with IV qualifier

Viz

NADIV 8594177951002

Text format Edisone D01.B SK

These are data in the fields:

HDR29 – GLN of the billing place

ID=26: No exchange rate has been provided for recalculation into CZK when invoicing in other than local currency

Troubleshooting error ID 26 „No exchange rate has been provided for recalculation into CZK when invoicing in other than local currency“

In messages INVOIC 380, 381, 83 we expect from Czech VAT payer invoicing in foreign currency to provide exchange rate for recalculation into CZK, with which the value added tax in Czech currency has been calculated in the document according to the Act on VAT.

If you have received a negative COMDIS with this error, add the missing information into the original message and resend it.

Examples:

EDIFACT D01.B

... 

CUX+2:EUR:4:1+3:CZK:10E+25.442' … conversion rate

DTM+134:20180417:102' … date of the currency conversion rate

CCV format Orion XML 3.0

These are data in the fields:

HDR14 – Date of the currency conversion rate

HDR16 – Currency conversion rate to local currency

Viz

<currency_target_code>CZK</currency_target_code>

<currency_exchange_rate>25.442</currency_exchange_rate>

<currency_rate_value>1</currency_rate_value>

<currency_exchange_date>2018-04-17</currency_exchange_date>

Text format Edisone D96.A

These are data in the fields:

HDR41 – Date of the currency conversion rate

HDR42 – Currency conversion rate to local currency

Text format Edisone D01.B

These are data in the fields:

HDR54 – Date of the currency conversion rate

HDR55 – Currency conversion rate to local currency

Text format Edisone D01.B SK

This format does not include domestic invoices in foreign currency. Agree with your EDI solution provider in another format variant.

ID=27: No currency exchange rate has been provided in the case of invoicing in other than local currency

Troubleshooting error ID 27 „No currency exchange rate has been provided in the case of invoicing in other than local currency“

In messages INVOIC 380, 381, 83 we expect from payers from other EU countries, invoicing in other than local currency that during invoicing in this currency, they will provide exchange rate against their local currency in which also the recapitulation of VAT is provided in the document.

If you have received a negative COMDIS with this error, add the missing information into the original message and resend it.

Examples:

EDIFACT D01.B

... 

CUX+2:EUR:4:1+3:CZK:10E+25.442' … conversion rate

DTM+134:20180417:102' … date of the currency conversion rate

CCV format Orion XML 3.0

These are data in the fields:

HDR14 – Date of the currency conversion rate

HDR16 – Currency conversion rate to local currency

Viz

<currency_target_code>CZK</currency_target_code>

<currency_exchange_rate>25.442</currency_exchange_rate>

<currency_rate_value>1</currency_rate_value>

<currency_exchange_date>2018-04-17</currency_exchange_date>

Text format Edisone D96.A

These are data in the fields:

HDR41 – Date of the currency conversion rate

HDR42 – Currency conversion rate to local currency

Text format Edisone D01.B

These are data in the fields:

HDR54 – Date of the currency conversion rate

HDR55 – Currency conversion rate to local currency

Text format Edisone D01.B SK

This format does not include domestic invoices in foreign currency. Agree with your EDI solution provider in another format variant.

ID=34: Recapitulation in invoicing currency is incorrect

Troubleshooting error ID 34 „Recapitulation in invoicing currency is incorrect“

In messages INVOIC 380, 381, 83 kindly check the VAT recapitulation in invoicing currency so that the sum of entries of each VAT rate is provided in the appropriate field for the corresponding tax base, including the field Tax base of tax group 0 (exempt) in the cases when it concerns deliveries in the mode Exempt.

With reverse charge entries, you can either proceed in a simplified way (VAT rate in this mode is stated in documents as “0”) and the sum of these entries is stated in Base of tax group 0, or in a common way (for reverse charge entries you specify the applicable tax rate) and then it is necessary to use the correct fields for tax base “reverse charge” in the recapitulation.

The total price excluding VAT then expresses the sum of individual tax bases.

If you have received a negative COMDIS with this error, correct the setup and the data in the original message and resend it.

Examples:

EDIFACT D01.B

... 

LIN+1++8591234567890:SRV'

MOA+203:1200'

TAX+7+VAT+++:::15'

LIN+2++8591234567899:SRV'

MOA+203:105000'

TAX+7+VAT+++:::21+AE'

LIN+3++8591234567888:SRV'

MOA+203:100'

TAX+7+VAT+++:::21'

UNS+S'

CNT+2:3'

MOA+86:106501'

MOA+79:106300'

MOA+125:106300' … total VAT base (total price excluding VAT)

MOA+176:201' … VAT total

MOA+9:106501'

TAX+7+VAT+++0:::0'

MOA+125:0' … base at the rate 0 %

MOA+124:0'

TAX+7+VAT+++1:::15'

MOA+125:1200' … base at the rate 15 %

MOA+124:180' … VAT at the rate 15 %

TAX+7+VAT+++1.2:::10'

MOA+125:0' … base at the rate 10 %

MOA+124:0'

TAX+7+VAT+++2:::21'

MOA+125:100' … base at the rate 21 %

MOA+124:21' … VAT at the rate 21 %

TAX+7+VAT+++2AE:::21+AE'

MOA+125:105000'                                   … base at the rate 21 % using reverse charge

CCV format Orion XML 3.0

These are data in the fields:

SUM5 – Total price excluding VAT

SUM25 – Tax Group

SUM26 – The basis of the tax group

SUM27 – Tax Group Rate

SUM28 – VAT of the Tax Group

SUM29 – Reverse charge

SUM30 – VAT in converted (local) currency

SUM31 – Total VAT

See:

<summary>

<price_invoiced>106501.00</price_invoiced>

<items_price>106300.00</items_price>

<taxable_amount>106300.00</taxable_amount>

<tax_details>

<vat>

<vat_group>1</vat_group>

<vat_basis>1200</vat_basis>

<vat_rate>15.00</vat_rate>

<vat_total>180</vat_total>

<reverse_charge>N</reverse_charge>

<local_currency>N</local_currency>

</vat>

<vat>

<vat_group>2</vat_group>

<vat_basis>100</vat_basis>

<vat_rate>21</vat_rate>

<vat_total>21</vat_total>

<reverse_charge>N</reverse_charge>

<local_currency>N</local_currency>

</vat>

<vat>

<vat_group>2</vat_group>

<vat_basis>105000</vat_basis>

<vat_rate>21.00</vat_rate>

<vat_total>0.00</vat_total>

<reverse_charge>A</reverse_charge>

<local_currency>N</local_currency>

</vat>

<vat_total>201.00</vat_total>

</tax_details>

</summary>

Text format Edisone D96.A

These are data in the fields:

SUM2 – Basis of tax group 0 (exempt)

SUM3 – Basis of tax group 1 (reduced rate)

SUM4 – Basis of tax group 2 (base rate)

SUM37 – Basis of tax group 1.2 (secondary reduced rate)

SUM44 – Basis of Tax Group 1 (Reduced Rate) – Reverse Charge Mode

SUM45 – Basis of tax group 1.2 (secondary reduced rate) – Reverse Charge Mode

SUM46 – Basis of tax group 2 (base rate) – Reverse Charge Mode

SUM5 – Total price excluding VAT

It must be fulfilled: SUM5 = SUM2+SUM3+SUM4+SUM37+SUM44+SUM45+SUM46

SUM8 – VAT of tax group 1 (reduced rate)

SUM9 – VAT of tax group 2 (base rate)

SUM39 – VAT of tax group 1.2 (secondary reduced rate)

SUM10 – VAT total

It must be fulfilled: SUM10 = SUM8+SUM9+SUM39

Text format Edisone D01.B

These are data in the fields:

SUM2 – Basis of tax group 0 (exempt)

SUM3 – Basis of tax group 1 (reduced rate)

SUM4 – Basis of tax group 2 (base rate)

SUM26 – Basis of tax group 1.2 (secondary reduced rate)

SUM31 – Basis of Tax Group 1 (Reduced Rate) – Reverse Charge Mode

SUM32 – Basis of tax group 1.2 (secondary reduced rate) – Reverse Charge Mode

SUM33 – Basis of tax group 2 (base rate) – Reverse Charge Mode

SUM5 – Total price excluding VAT

It must be fulfilled: SUM5 = SUM2+SUM3+SUM4+SUM26+SUM31+SUM32+SUM33

SUM8 – VAT of tax group 1 (reduced rate)

SUM9 – VAT of tax group 2 (base rate)

SUM28 – VAT of tax group 1.2 (secondary reduced rate)

SUM15 – VAT total

It must be fulfilled: SUM15 = SUM8+SUM9+SUM28

Text format Edisone D01.B SK

These are data in the fields:

SUM2 – Basis of tax group 0 (exempt)

SUM3 – Basis of tax group 1 (reduced rate)

SUM4 – Basis of tax group 2 (base rate)

SUM37 – Basis of tax group 1.2 (secondary reduced rate)

SUM44 – Basis of Tax Group 1 (Reduced Rate) – Reverse Charge Mode

SUM45 – Basis of tax group 1.2 (secondary reduced rate) – Reverse Charge Mode

SUM46 – Basis of tax group 2 (base rate) – Reverse Charge Mode

SUM5 – Total price excluding VAT

It must be fulfilled: SUM5 = SUM2+SUM3+SUM4+SUM37+SUM44+SUM45+SUM46

SUM8 – VAT of tax group 1 (reduced rate)

SUM9 – VAT of tax group 2 (base rate)

SUM39 – VAT of tax group 1.2 (secondary reduced rate)

SUM10 – VAT total

It must be fulfilled: SUM10 = SUM8+SUM9+SUM39

ID=35: Missing recapitulation of VAT in local currency

Troubleshooting error ID 35 „Missing recapitulation of VAT in local currency“

In messages INVOIC 380, 381, 83 we expect from those VAT payers, invoicing in other than local currency (i.e. those issuing domestic invoices in foreign currency) that during invoicing in this currency, they will also provide exchange rate of the invoicing currency against their local currency and VAT recapitulation in their local currency:

It is necessary to provide this information:

VAT recapitulation in local currency – for the rates used provide VAT base and VAT amount in local currency, see the list below:

If you have received a negative COMDIS with this error, add the missing data to the original message and resend it.

Examples:

EDIFACT D01.B

... 

CUX+2:EUR:4:1+3:CZK:10E+25.442' … conversion rate

DTM+134:20180417:102' … date of the currency conversion rate

UNS+S'

TAX+7+VAT+++0:::0'

MOA+125:1464:EUR' … basis at the VAT rate 0 % in the invoice currency

MOA+124:0:EUR' … VAT rate 0 % in the invoice currency

MOA+125:37247.09:CZK:10E' … basis at the VAT rate 0 % in local currency

MOA+124:0:CZK:10E'

TAX+7+VAT+++1:::15'

MOA+125:3000' … reduced rate VAT basis in the invoice currency

MOA+124:450' … VAT reduced rate in the invoice currency

MOA+125:76326:CZK:10E' … reduced rate VAT basis in local currency

MOA+124:11448.9:CZK:10E' … reduced rate VAT in local currency

TAX+7+VAT+++1.2:::10'

MOA+125:1200'

MOA+124:120'

MOA+125:30530.4:CZK:10E'

MOA+124:3053.04:CZK:10E'

TAX+7+VAT+++2:::21'

MOA+125:0'

MOA+124:0'

MOA+125:0:CZK:10E'

MOA+124:0:CZK:10E'

TAX+7+VAT+++2AE:::21+AE'

MOA+125:25000' … basic rate VAT basis in reverse charge mode

MOA+125:636052:CZK:10E' … basic rate VAT basis in reverse charge mode in local currency

CCV format Orion XML 3.0

These are data in the fields:

HDR14 – Date of the currency conversion rate

HDR16 – Currency conversion rate to local currency

SUM25 – Tax Group

SUM26 – The basis of the tax group

SUM27 – Tax Group Rate

SUM28 – VAT of the Tax Group

SUM29 – Reverse charge

SUM30 – VAT in converted (local) currency

See:

<currency_target_code>CZK</currency_target_code>

<currency_exchange_rate>25.442</currency_exchange_rate>

<currency_rate_value>1</currency_rate_value>

<currency_exchange_date>2018-04-17</currency_exchange_date>

<tax_details>

<vat>

<vat_group>0</vat_group>

<vat_basis>1464</vat_basis>

<vat_rate>20.00</vat_rate>

<vat_total>0</vat_total>

<reverse_charge>N</reverse_charge>

<local_currency>N</local_currency>

</vat>

<vat>

<vat_group>0</vat_group>

<vat_basis>37247.09</vat_basis>

<vat_rate>0</vat_rate>

<vat_total>0</vat_total>

<reverse_charge>N</reverse_charge>

<local_currency>A</local_currency>

</vat>

<vat>

<vat_group>2</vat_group>

<vat_basis>25000</vat_basis>

<vat_rate>21.00</vat_rate>

<vat_total>00</vat_total>

<reverse_charge>A</reverse_charge>

<local_currency>N</local_currency>

</vat>

<vat>

<vat_group>2</vat_group>

<vat_basis>636052</vat_basis>

<vat_rate>21.00</vat_rate>

<vat_total>00</vat_total>

<reverse_charge>A</reverse_charge>

<local_currency>A</local_currency>

</vat>

</tax_details>

Text format Edisone D96.A

These are data in the fields:

ERT2 – Basis of tax group 0 (exempt) in local currency

ERT3 – Basis of tax group 1 (reduced rate) in local currency

ERT4 – Basis of tax group 2 (base rate) in local currency

ERT5 – VAT of tax group 1 (reduced rate) in local currency

ERT6 – VAT of tax group 2 (base rate) in local currency

ERT7 – Basis of tax group 1.2 (secondary reduced rate) in local currency

ERT8 – VAT of tax group 1.2 (secondary reduced rate) in local currency

ERT9 – Basis of tax group 1 (reduced rate) in local currency – reverse charge mode

ERT10 – Basis of tax group 1.2 (secondary reduced rate) in local currency – reverse charge mode

ERT11 – Basis of tax group 2 (base rate) in local currency – reverse charge mode

Text format Edisone D01.B

These are data in the fields:

HDR54 – Date of the currency conversion rate

HDR55 – Currency conversion rate to local currency

SUM10 – Basis of tax group 0 (exempt) in local currency

SUM11 – Basis of tax group 1 (reduced rate) in local currency

SUM12 – Basis of tax group 2 (base rate) in local currency

SUM13 – VAT of tax group 1 (reduced rate) in local currency

SUM14 – VAT of tax group 2 (base rate) in local currency

SUM29 – Basis of tax group 1.2 (secondary reduced rate) in local currency

SUM30 – VAT of tax group 1.2 (secondary reduced rate) in local currency

SUM34 – Basis of tax group 1 (reduced rate) in local currency – reverse charge mode

SUM35 – Basis of tax group 1.2 (secondary reduced rate) in local currency – reverse charge mode

SUM36 – Basis of tax group 2 (base rate) in local currency – reverse charge mode

Text format Edisone D01.B SK

This format does not include domestic invoices in foreign currency. Agree with your EDI solution provider in another format variant.

ID=40: Reference document is missing

Troubleshooting error ID 40 „Reference document is missing“

In tax correction documents (messages INVOIC of type 381 and 83) we always expect a value in the field Reference invoice number (no. of the original invoice to which the tax correction document is issued).

In case of aggregate documents, it is also possible to provide a number of at least one of the original tax documents to which the tax correction document is issued. 

Providing the reference document serves, besides others, to check that exchange rates, VAT rates and VAT modes of the tax correction document match against the original invoice.

If you have received a negative COMDIS with this error, add the missing information to the original message and resend it.

Examples:

EDIFACT D01.B

"... 

RFF+IV:1236542 … the original invoice number

DTM+171:20150226:102' … the date of issue of the original invoice

..." 

CCV format Orion XML 3.0

The fields for writing are:

HDR39 – The meaning of the invoice reference number

HDR40 – Invoice reference number (proforma invoices, etc.)

HDR41 – The date relating to the invoice reference number

HDR42 – The time related to the invoice reference number

See:

<meaning_of_reference_number>IV</meaning_of_reference_number>

<reference_number>1236542</reference_number>

<reference_number_date>2018-02-23</reference_number_date>

<reference_number_time>10:48</reference_number_time>

Text format Edisone D96.A

These are data in the fields:

HDR20 – Meaning of the invoice reference number (indicates what is the reference number, use "IV" for the original invoice)

HDR21 – Invoice reference number (proforma invoices, etc.)

HDR22 – The date relating to the invoice reference number

Text format Edisone D01.B

These are data in the fields:

HDR33 – Meaning of the invoice reference number (indicates what is the reference number, use "IV" for the original invoice)

HDR34 – Invoice reference number (proforma invoices, etc.)

HDR35 – The date relating to the invoice reference number

HDR36 – The date relating to the invoice reference number – the format qualifier

Text format Edisone D01.B SK

These are data in the fields:

HDR20 – Meaning of the invoice reference number (indicates what is the reference number, use "IV" for the original invoice)

HDR21 – Invoice reference number (proforma invoices, etc.)

HDR22 – The date relating to the invoice reference number

ID=45: Missing information about incorporation in Commercial Register or it is in the wrong field

Troubleshooting error ID 45 „Missing information about incorporation in Commercial Register or it is in the wrong field“

In messages INVOIC 380, 381 and 83 we always expect information about incorporation of vendor in Commercial or other public register.

If you have received an acknowledgment message with the identification of this error, it may indicate that your document does not include this entry at all or you have put it in the wrong field.

This information has a dedicated field Incorporation in commercial register.

Kindly check the setup in new documents. The error is currently in test mode of new controls and it is not being evaluated as blocking, it is not necessary to resend the original message because of this error. (This does not apply to cases when this error was discovered in combination with other, blocking errors and the message was rejected by APERAK or negative COMDIS. In such case it is necessary to resend the message after eliminating the errors).

After the test mode has ended (from Q3/2018) the error will be included in the blocking controls and documents containing this error will be rejected.

Examples:

EDIFACT D01.B

... 

FTX+AAI+++Obch.reg. KOS Kopec odd. B, vložka 63284'

...

CCV format Orion XML 3.0

The field for writing is:

HDR17 – Supplier's record mark – entry in the Commercial Register

See:

<registration>Obch.reg. KOS Kopec odd. B, vložka 63284</registration>

Text format Edisone D96.A

The format does not have a separate field for information on enrollment in the Commercial Register.

To transfer this information, the first 140 characters of the TXT text note line are used.

Specifically, the TXT2 and TXT3 fields.

TXTObch.reg. KOS Kopec odd. B, vložka 63284

If you have the text filled in at the right place, then contact your EDI provider and clarify the situation.

Text format Edisone D01.B

There is a separate line AAI for this detail:

AAI2 – Entry in the Business Register

See:

AAIObch.reg. KOS Kopec odd. B, vložka 63284

Text format Edisone D01.B SK

This is an indication in the field:

HDD24 – Entry in the Business Register

ID=55: Some entry is missing an entry type Z/S/O

Troubleshooting error ID 55 „Some entry is missing an entry type Z/S/O“

In messages INVOIC 380, 381 and DESADV we always expect a value in the field Entry type according to a codebook of field codes in this way:

If you have received a negative COMDIS with this error, add the missing entry types to the original message and resend it.

Examples:

EDIFACT D01.B

... 

IMD+F++:::Z' … The Item type field – fill in the data as described

...

CCV format Orion XML 3.0

The field for writing is:

LIN9 – Item type

See:

<item_type>Z</item_type>

Text format Edisone D96.A

This is the data in the field:

LIN5 – Item type

Text format Edisone D01.B

This is the data in the field:

LIN8 – Item type

Text format Edisone D01.B SK

This is the data in the field:

LIN5 – Item type

ID=59: No text information about VAT mode/reverse charge was provided

Troubleshooting error ID 59 „No text information about VAT mode/reverse charge was provided“

In messages INVOIC 380, 381 and 83, we always expect information about the VAT mode in the document, according to the Act on value added tax.

If you have received an acknowledgment message with the identification of this error, it may indicate that your document does not include this entry at all or you have put it in the wrong field.

This information is compulsory when the document contains entries in the reverse charge mode or if they concern deliveries into other EU countries.

This information has a dedicated field IHDR92 <reg_text_1>;  EDIFACT „FTX+REG:“

Recommended texts

Reverse charge <reg_text_1>The tax will be paid by the customer</reg_text_1>

(text according to the Act on VAT)

Delivery into another EU country <reg_text_1>Exempt EU</reg_text_1>

(other text may be also used in accordance with the legislation)

Kindly check the setup in new documents. The error is currently in test mode of new controls and it is not being evaluated as blocking, it is not necessary to resend the original message because of this error. (This does not apply to cases when this error was discovered in combination with other, blocking errors and the message was rejected by APERAK or negative COMDIS. In such case it is necessary to resend the message after eliminating the errors).

After the test mode has ended (from Q3/2018) the error will be included in the blocking controls and documents containing this error will be rejected.

Examples:

EDIFACT D01.B

... 

FTX+REG+++ The tax will be paid by the customer '

...

CCV format Orion XML 3.0

The field specified for writing is:

HDR18 – Texts required by the tax laws

See:

<regulatory_information> The tax will be paid by the customer </regulatory_information>

Text format Edisone D96.A

There is separate line REG for this entry:

REG2 – Texts required by the tax laws

See:

REGThe tax will be paid by the customer

Text format Edisone D01.B

There is separate line REG for this entry:

REG2 – Texts required by the tax laws

See:

REGThe tax will be paid by the customer

Text format Edisone D01.B SK

There is separate line REG for this entry:

REG2 – Texts required by the tax laws

See:

REGThe tax will be paid by the customer

ID=60: VAT mode does not match the mode in the original tax document

Troubleshooting error ID 60 „VAT mode does not match the mode in the original tax document“

In tax correction documents (messages INVOIC of type 381 and 83), we always expect the same VAT mode as was stated in the original tax document. Tax rate, exchange rate in the case of foreign currency as well as the flag of reverse charge or the mode „EU export“ should match the values in the original document that is listed as Reference invoice number.

If you have received a negative COMDIS with this error, check the tax correction document against the values in the Reference invoice, correct the faulty values in the tax correction document and resend it to us.

ID=76: Incorrect buyer reference

Troubleshooting error ID 76 „Incorrect buyer reference“

In invoices (message INVOIC of type 380), we expect this information in the field Buyer order no.  (in the header as well as at the level of entries, if the document has multiple entries):

Invoice for common deliveries of goods into warehouse no. of our order „OByyxxxxxx“

Invoice for deliveries of goods in DROP mode no. of customer order that we send through API (does not include prefix, e.g. „1754912051“)

Invoice for service deliveries (service repairs) no. of our order, or no. of the document Price proposal „CNyyxxxxxx“

In tax correction documents (messages INVOIC of type 381), we expect this information in the field Buyer order no. (in the header as well as at the level of entries, if the document has multiple entries):

Credit memo for goods claimed by customer no. of our document Service request „SETxxxxxxxxx“; alternatively no. of claim if the no. of Service request is not available

Credit memo for undelivered or returned goods no. of our document Return receipt „VPyyxxxx“

Credit memo for undelivered goods in DROP mode no. of customer order that we send through API (does not include prefix, e.g. „1754912051“)

Credit memo for claimed goods in DROP mode as in the case of claimed goods from common deliveries, i.e. no. of our document Service request „SETxxxxxxxxx“; alternatively no. of claim, if the no. of Service request is not available

In all cases we search for the exact format of this reference according to the structure mentioned above and it is not possible to add to these fields various notes or supplements before/after the reference document no.

If you have received a COMDIS with this message, add the correct reference to the INVOIC message and resend it. 

Examples:

EDIFACT D01B

... 

RFF+ON:8123456' … the Order number of the subscriber data field – fill in the data as described

...

CCV format Orion XML 3.0

The fields specified for writing are:

HDR22 – Subscriber Order Number in Header

LIN28 – Subscriber Order Number for Items

Viz

<order_number>201188591</order_number>

Text format Edisone D96.A

This is the data in the fields:

HDR14 – Subscriber Order Number in Header

LIN21 – Subscriber Order Number for Items

Text format Edisone D01.B

This is the data in the fields:

HDR17 – Subscriber Order Number in Header

LIN28 – Subscriber Order Number for Items

Text format Edisone D01.B SK

This is the data in the fields:

HDR14 – Subscriber Order Number in Header

LIN21 – Subscriber Order Number for Items

Instructions and documentation